This website, the forum site, the webstore and its associated game server services “PotsMC” are operated by Pots Network. Throughout the site, the terms “we”, “us” and “our” refer to Pots Network. We offer this website, the forum site, the webstore and its associated game server services “PotsMC” including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

We’ve prepared this Privacy Policy to help you (the individual who uses this website, features, and services, or accesses available information, or engages with us directly by email or telephone) understand what are our information practices with respect to the collection, use, and disclosure of information we collect from you through our web application, our websites that link to this Privacy Policy, and any other services we provide to our customers or end users (collectively, the “Service”).

Pots Network pledge to comply with the requirements of the Personal Data (Privacy) Ordinance according to the laws of the Hong Kong Special Administrative Region (HKSAR). This statement notifies you your rights under this Ordinance.

What do we collect?

We may collect information about the Services you use and how you use them, such as the selections you make on our Services. We collect PII, DII, and log information about your interactions as described below.

Personally identifiable information (PII) is information that can be used to identify or contact you online or offline, such as your name, address, email, phone number, photos or audio data, and payment information. The Services may collect PII when it is provided to us, such as when you use our Services, attempt to contact us, submit a resume, volunteer, or job application, or connect with us on social media or one of our partners. For example, you may see a “Log in with…” button, which means we request PII from a partner to streamline the login process. You will likely be presented with a “request for permission” screen by a third party asking to share your ID, profile picture, and other listed information with us. PII is also collected through forms of any kind, and we keep contact form submissions for a certain period for customer service purposes and human resources management, but we do not use the information submitted through them for marketing purposes.

We may also create or collect device-identifiable information (DII), such as cookies, unique device and advertising identifiers, usernames, and similar identifiers that are linkable to a browser or device. From these platforms, we may also receive other information, such as your IP address, user agent, timestamps, precise and imprecise geolocation, sensor data, apps, fonts, battery life information, and screen size.

Our Services also collect information about your interactions, including navigation paths, search queries, crashes, timestamps, purchases, clicks and shares, and referral URLs. We may combine this data with PII and DII. For efficiency’s sake, information about your interactions may be transmitted to our servers while you are not using the app. We may also partner with third parties that collect additional information – please see their privacy policies for more details and see below for your choices regarding these parties.

How do we use the information we collect?

We use the information we collect from our Services to provide, maintain, protect and improve our Services, to develop new Services and offerings, and to protect us and our users.

PII is primarily used for business purposes, such as for sending you occasional newsletters and updates, hiring, responding to inquiries, logins, and providing Services. When you contact us, we may keep a record of your communication as well as the other information to help solve any issues you might be facing. We may use your email address to inform you about our Services, such as letting you know about changes or improvements. Please keep in mind that comments sections, forums, and other similar areas of our Services are public. Any information posted in those areas is viewable and usable by anyone that has access.

We share PII with companies, outside organizations, and individuals for limited reasons, outlined below:

  1. With your consent – We will share PII with companies, outside organizations or individuals if we have your consent to do so.
  2. For external processing – We provide PII to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.
  3. For legal reasons – We will share PII with companies, outside organizations or individuals if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable law, regulation, legal process or enforceable governmental request, detect, prevent, or otherwise address fraud, security or technical issues or protect against harm to the rights, property or safety of our users or the public as required or permitted by law.
  4. In case of a sale or asset transfer – If we become involved in a merger, acquisition or other transaction involving the sale of some or all of our assets, user information, including PII collected from you through your use of our Services, could be included in the transferred assets. Should such an event occur, we will use reasonable means to notify you, either through email and/or a prominent notice on the Services.
  5. In aggregated form for business purposes – We may share aggregated information and DII with our partners such as businesses we have a relationship with, advertisers or connected sites. For example, we may share information to show trends about the general use of our Services.

We use DII to operate our Services and manage user sessions, including analyzing usage of our Services, preventing malicious behaviour and fraud, improving the content, to link your identity across devices and browsers in order to provide you with a more seamless experience online, and helping third parties provide relevant advertising and related metrics. We share DII with third parties primarily for advertising and analytics purposes, for external processing, and for security purposes.

Third Parties

While we strive to work with reputable companies with good privacy practices, this Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you on the Services. We also do not control the privacy policies and your privacy settings on third-party sites, including social networks. We may use third parties to help offer you more tailored ads and better Services, such as obtaining analytics about the users of our site and to help tailor advertising to your preferences. For further information, please see some of the relevant privacy policies below for our third parties and additionally consult industry codes of conduct.

BootStrap CDN Privacy Policy: https://www.bootstrapcdn.com/privacy-policy/

Buycraft Privacy Notice: https://www.buycraft.net/legal/privacy

Cloudflare Privacy Policy: https://www.cloudflare.com/privacypolicy/

Facebook / Instagram Privacy Policy: https://www.facebook.com/about/privacy

Google / YouTube Privacy Policy: https://policies.google.com/privacy?hl=en

HSBC Privacy and Security Policy: http://www.personal.hsbc.com.hk/1/2/hk/privacy-security

PayPal Privacy Policy: https://www.paypal.com/us/webapps/mpp/ua/privacy-full

In addition, we synchronize information of problematic players with Hypernite’s Universal Message Exchange Network to prevent problematic players from joining the server. For details please visit https://pb-ban.hypernite.com

Choice

If you wish to cancel or delete your account, including your profile in our Minecraft server and your account in the forum site, you can do so by accessing our platform or contacting us for assistance with the process (for players under permanent punishment , their data will never be erased to prevent them from running away). Our email is included at the end of the privacy policy.

Like many other companies, we do not honour DNT flags but instead, offer other choices with respect to third parties. Many third parties participate in self-regulation to offer you a choice regarding receiving targeted ads. Please note that you’ll still see generic ads after opting out, but they won’t be based on your activities online. On the web, you can opt out of participating companies by visiting the following sites:

If you wish to similarly opt out of cross-app advertising on mobile devices, you can enable the Limit Ad Tracking flag on the device. Enabling Limit Ad Tracking sends a flag to third parties that you wish to opt out of targeted advertising on that device, and major mobile platforms require companies to honour this flag. Screenshots on how to find these options on various devices are available here: http://www.networkadvertising.org/mobile-choices.

Accessing and updating your information

We aim to provide you with reasonable opportunity to access, update, and delete to your PII. In some cases, we may have to keep that information for legitimate business or legal purposes. When updating your information, we may ask you to verify your identity before we can act on your request.

Information security

We work hard to protect our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold and undertake reasonable security measures with appropriate confidentiality, integrity, and availability protections. However, since no software or storage system is 100% secure, we cannot guarantee the security of your information associated with the Services, or any other service for that matter. You can help protect your account information by using unique and hard-to-guess passwords.

Children Under 12

We do not knowingly collect information for any child under the age of 12. If you are the parent of a child under the age of 12 and have a concern regarding your child’s information on our Services, please contact us at the email provided at the end of this Policy.

Our Services are Located in Hong Kong

Our Services are directed to Hong Kong citizens. If you are outside of Hong Kong, your information will be processed and stored in Hong Kong and you are consenting to such transfer, processing, and storage under the laws of the HKSAR.

Changes

Our Privacy Policy may change from time to time. We will post any Policy changes on this page, including material changes. Please check back periodically to view changes to our privacy policy.

Questions?

If you have questions or requests regarding your privacy, please contact us at [email protected].

Last updated: 2018-11-12 13:44